<p>Hello, I'm Thomas Jankowski, I'm president and one of the principal engineers at Profi-Vision. We're specialized in providing control engineering solutions for Mining and Cement Industries and other applications in North America. So Profi-Vision specializes on designing control systems with machine learning and higher-end controls. We cover a wide variety of applications, we start at the low voltage distribution, electrical engineering, and we program the controls to reduce the carbon footprint and negative effect on the environment. In the early 2000's, Profi-Vision found new customers here in the US that required a move from Germany to the US to satisfy the local needs. We saw the opportunity to open up business here in Lehigh Valley and worked with the local colleges and engineering companies to establish ourselves. This gave us opportunity to work on challenging projects like water treatment to reduce the environmental impact of some of our customers. The water, before it entered rivers or other areas, had to be neutralized, so we use machine learning algorithm to lower the pH value and neutralized it to standards better than the EPA approved. Profi-Vision as a company has the same challenges as any engineering company; we have to train our side with the new technology, bring up to speed the areas that are continuously evolving, so the challenges that we see are the non-acceptance at the beginning of the new technologies with the fears of not understanding. Our customers have to be trained and be brought up to speed to be comfortable with the technology that they're using. So I've been in business for more than 30 years and for me basically dealing with the banks globally was always a challenge. When we started looking to expand and looking for a new building the New Tripoli Bank approached us instantly with not only one but more than one solution. They made us very comfortable in making that decision and telling us how to move from financially one position to next. The bank showed us the possibilities, not only one option but several options, how to approach it and guided us actually through the whole process to achieve what we wanted. And I think for any business owner, especially people that want to open new businesses, talking to New Tripoli Bank gives us a very understandable toolbox. You have a feeling you talk to somebody that tries to put themselves in your shoes. They had the understanding of what we're doing and understanding how to support us financially.</p>

<p>Hi, I'm Chad Balliet and my family and I own South Mountain Cycle &amp; Cafe here in Emmaus, Pennsylvania. We are a bicycle sales and service shop and we have a large retail store. We work on kids bikes, adult bikes, electric bikes, race bikes&mdash;anything with two wheels and a pedal. So, our goal with opening our store was to give people a great place to come and be serviced properly. We can size and fit you properly for a bicycle, give you honest service work, and just give you an experience that you want to do what you love and and be able to go out on your bike and and enjoy it. A couple of customers have come in and making them feel confident at 350 lbs that they can ride a bike and they come in a year later and they've shaken 100 lbs they look great and they're out doing things that they never thought they would do before or people coming back and sharing the pictures after their camping trip with their family. You know what I mean? Like when you're trying to figure out how we can get five bikes in a car, those are the things that I get excited about. We want to be supportive of our community and their needs, whether you're riding a bike for fitness or you're actually using it for your transportation. I would say we got involved with New Tripoli Bank probably in 2017 and at that point our business was at a really critical point of growing and changing. An opportunity presented itself for us to purchase our building and not have to rent anymore. It's hard starting off as a small business and going somewhere and asking for money and New Tripoli was so willing to listen to our business plan and very supportive of us being able to get the proper funds necessary to continue to grow our business. You got to be aligned with the proper people and it's never been a question of whether or not New Tripoli is involved in our community. They're very engaged in our community. So what gave us the idea of having a retail store with a cafe in it was really being able to create community bringing people together. Our business isn't unique to anybody else's small business, we definitely rely on people coming back, making sure that they constantly have a great consistent experience. I would call us facilitators, right? So people want to ride bikes and we get to keep them on their bikes, whether it's doing repair, whether it's getting some adjustments set up, just making sure that they understand all of the different accessories that are available to make their ride more enjoyable. Having our our staff trained that when someone comes in and new products are out, we can educate them on that. Being able to feel comfortable coming in, maybe having a couple extra pounds on you, and to a place where you're not judged, where you can just come out. We'll get you sized up for a bike and keep everybody doing what they love&mdash;riding their bike. I would recommend anybody to New Tripoli Bank. It's like an episode of Cheers&mdash;it's where everybody knows your name. The people know who you are, they know your needs. We have our loan officer come out and visit and just really has an understanding of our business.</p>

<p>Hello, I'm Thomas Jankowski, I'm president and one of the principal engineers at Profi-Vision. We're specialized in providing control engineering solutions for Mining and Cement Industries and other applications in North America. So Profi-Vision specializes on designing control systems with machine learning and higher-end controls. We cover a wide variety of applications, we start at the low voltage distribution, electrical engineering, and we program the controls to reduce the carbon footprint and negative effect on the environment. In the early 2000's, Profi-Vision found new customers here in the US that required a move from Germany to the US to satisfy the local needs. We saw the opportunity to open up business here in Lehigh Valley and worked with the local colleges and engineering companies to establish ourselves. This gave us opportunity to work on challenging projects like water treatment to reduce the environmental impact of some of our customers. The water, before it entered rivers or other areas, had to be neutralized, so we use machine learning algorithm to lower the pH value and neutralized it to standards better than the EPA approved. Profi-Vision as a company has the same challenges as any engineering company; we have to train our side with the new technology, bring up to speed the areas that are continuously evolving, so the challenges that we see are the non-acceptance at the beginning of the new technologies with the fears of not understanding. Our customers have to be trained and be brought up to speed to be comfortable with the technology that they're using. So I've been in business for more than 30 years and for me basically dealing with the banks globally was always a challenge. When we started looking to expand and looking for a new building the New Tripoli Bank approached us instantly with not only one but more than one solution. They made us very comfortable in making that decision and telling us how to move from financially one position to next. The bank showed us the possibilities, not only one option but several options, how to approach it and guided us actually through the whole process to achieve what we wanted. And I think for any business owner, especially people that want to open new businesses, talking to New Tripoli Bank gives us a very understandable toolbox. You have a feeling you talk to somebody that tries to put themselves in your shoes. They had the understanding of what we're doing and understanding how to support us financially.</p>

<p>My name is Jeremy Rex, I&rsquo;m 39 years old, I have lived in the Lehigh Valley my entire life. I grew up on a local farm run by my parents. This house was built by my great grandfather in 1953. When the opportunity presented itself for me to have the option of buying my family&rsquo;s home next to my parents, I took into consideration that I&rsquo;ve been a loyal customer to New Tripoli Bank ever since I was born. Working with the mortgage department at New Tripoli Bank was a very easy process and they worked with me, going through several different options of mortgage to purchase my family house, and keep it in the family for maybe one, two more generations. And it means a lot to me that I had the opportunity to be able to buy this property that was built by my great grandfather.</p>

My name is Jarrett Seng, I'm the owner and founder of Raceseng, Inc. We're a small father-and-son startup business. We design and manufacture aftermarket performance products for a variety of European and Japanese sports cars. I'm a product designer by trade, my dad is a manufacturing engineer, and we brought both of our talents together and we formed a company called Raceseng that takes our personal heritage of racing together with our passions and that's what makes up the Raceseng brand.

So early on in our business we needed money to help grow the business. We were making all the parts by hand after hours. There was very tedious work to do and we weren't able to grow because of how much labor we had to put into every product that we made and shipped. I couldn't find anybody that would be willing to give two guys working out of their backyard any money to start or help the business. Somebody referenced New Tripoli Bank to me. I went in with a bunch of our parts and met with the commercial lender there, showed her what we did and told her our story. That led into now the bank financing four C&C machines for us and literally helping our little backyard two-car garage startup go to the space that we're in today. That led into now a 14-year relationship of working with New Tripoli Bank.

From one small business owner to another, New Tripoli Bank is there to help small business owners. The bank has helped me through every phase of a question that I've had, they're an email away, it's a completely different relationship when you're working with somebody local like New Tripoli Bank. They truly are a partner that you need to help grow a small business.

You have enough to keep track of in your daily life without having to worry about
being late on your electric bills or forgetting to mail an insurance payment.
Fortunately, you can set up one-time and recurring bill payments from the same
place you do all of your electronic banking with the New Tripoli Bank online banking tool.
To begin, sign into online banking and click on "pay my bills" to
open the payment center.
The next step is selecting the company you need to send payments to.
Click "add a company or person" to open a list of categories.
Clicking on these categories will bring up a list of companies
who our customers frequently receive bills from.
Alternatively, you can search for the company by name using the search bar.
If you still can't find it, you can manually enter the company's information
in the next window by clicking "enter the info for..." from the search results.
Once you've selected the company, enter their billing information.
For most companies, this includes your account number and the company's zip code.
You can also include a nickname for the payee to make it easier to identify them later.
If you're manually entering information for the company, you'll have to include more
details including the company name, address, and phone number, in addition to
the previously mentioned information.
You can also setup payments to a person by
selecting the "person" tab at the top of the page and then filling out the
information the same way you would for a company.
Once you've filled in the information, click "submit"
and that company or person will appear in the payment center.
To make a one-time payment, simply enter the amount you need
to send and a delivery date.
Then click the "send money" button to schedule the payment.
For monthly bills, you can set up automatic payments by clicking on AutoPay for the company or
person you need to schedule payments for.
This will bring up a window where you can enter the payment amount
and the date you'd like to start payments.
Select how often you'd like payments to go out from the drop-down list and how
long you'd like these payments to continue. You may also include a memo to
help you keep track of recurring payments and set up email notifications
to be notified when a payment is pending or ready to be sent.
Once you have everything completed, click "start sending payments." A green ON icon will appear
next to AutoPay once it's enabled. If you need to adjust your automatic
payments, click on "Change AutoPay Options" to bring up the auto pay window again.
If you want to cancel automatic payments, simply click "Stop AutoPay."
Once you have payments pending, they will appear on the right side of the payment
center, along with recently completed payments and reminders to help you keep
track of all your payments.
You can rest easy knowing your bills will always be
paid on time thanks to new Tripoli Bank online banking. Sign up to get started today!

New Tripoli Bank has made it easier and safer to use your New Tripoli Bank mobile banking app. With fingerprint and faceprint authentication, your mobile banking account is even more secure.

Please note that the steps to enable faceprint authentication are the same as those for enabling fingerprint authentication.

To enable fingerprint or faceprint authentication, first sign into your mobile banking app. Next, open mobile services, then select "manage fingerprint" or "manage faceprint." It will say fingerprint regardless of whether you are using fingerprint or faceprint for authentication. Click on fingerprint or faceprint enrollment, then enter a nickname for your device, your user ID, and your account password, then press enroll.

The next time you open the mobile banking app, it will ask you to provide your fingerprint or your faceprint to sign on. You can rest easy knowing your money is secure thanks to the New Tripoli Bank mobile banking app.